Reptile Feeder With Reusable Cups

PROCESSING TIME

~ Orders are processed within 2–3 business days after payment confirmation.

 

SHIPPING METHOD

~ We ship via trusted carriers (e.g., USPS, UPS, FedEx) to ensure safe and timely delivery.

 

SHIPPING RATES

~ Flat Rate of $9.00 or

~ Free Shipping in orders above $50.00

 

DELIVERY TIME

~ Standard delivery: 3–5 business days (depending on location).

 

PACKAGING

~ All products are carefully packaged to ensure they arrive in excellent condition.

~ Fragile items are shipped with protective materials to prevent damage.

 

TRACKING

~ Customers receive a tracking number once the order has shipped.

~ Tracking updates are available through the carrier’s website.

 

SHIPPING RESTRICTIONS

~ We currently ship within the United States.

 

DAMAGED OR LOST PACKAGES

~ If a package arrives damaged, please contact us within 24 hours with photos.

~ Lost packages will be investigated with the carrier, and replacements or refunds will be issued when appropriate.

 

CUSTOMER RESPONSABILITIES

~ Ensure the correct shipping address is provided at checkout.

 

QUESTION
~ Feel free to contacts us at yayissales0108@gmail.com

At Yayi’s Sales, we offer a convenient local pick-up option for customers who prefer to collect their Crested Geckos/Reptile Supplies in person. This ensures safe transfer and minimizes shipping risks.

 

LOCATION

~ Pick up is available in Marietta, GA 30064

~ Exact address will be provided after purchase confirmation.

 

SCHEDULING

~ Pick-ups must be scheduled in advance.

~ Appointments are available Monday–Saturday.

~ Customers will be contacted within 24 business hours to arrange a suitable time.

 

REQUIREMENTS

~ Order Number/Invoice must be presented at the time of pick up.

~ Customers must arrive at the agreed time to ensure smooth handoff.

~ Animals must be collected within 7 days of purchase unless otherwise arranged.

 

TERMS

~ Pick up is free of charge.

~ LAG applies to all pick-ups. (LIVE ANIMALS ONLY)

~ If a customer fails to show up without notice, the order may be canceled and subject to a restocking fee.

 

NOTE:

Use Coupon Code PICKUP at Check Out for Free Shipping (PICK UP ONLY)

 

Yayi’s Sales is committed to safe, professional, and transparent practices. Our pick-up option provides peace of mind and flexibility for local customers.

At Yayi’s Sales, we value customer satisfaction and strive to provide high-quality products. We accept returns on eligible items under the following conditions:

 

ELEGIBLE ITEMS

~ Supplies, accessories, and merchandise.

~ Items must be unused, in original packaging, and in resalable condition.

 

RETURN WINDOW

~ Returns must be requested within 15 days of delivery.

~ Proof of purchase (receipt or order confirmation) is required.

 

CONDITIONS

~ Customers are responsible for return shipping costs unless the item is defective or incorrect.

~ Returned items will be inspected before a refund or exchange is issued.

~ Refunds will be processed to the original payment method within 10 business days after approval.

 

NON-RETURNABLE ITEMS

~ Used or damaged products.

~ Clearance or final sale items.

 

RESOLUTION OPTIONS

~ Refund: Issued to the original payment method.

~ Exchange: Replacement product of equal value.

~ Store Credit: Applied to future purchases.

 

Yayi’s Sales is committed to transparency and professionalism. Our Returns Policy ensures fairness and customer satisfaction.