Medium / Large Dubia Roaches

• Processing Time: Orders are processed within 1-2 business days.
• Shipping Methods: We offer standard shipping option at the checkout.
• Delivery Estimates: Standard shipping typically arrives within 3-5 business days, while expedited options may arrive sooner.
• Tracking & Support: You’ll receive a tracking number once your order ships. If you have questions, our customer support team is ready to assist.
  yayissales0108@gmail.com

• How It Works: Once you place your order, contact us to arrange a pickup time and day.
  Contacts us at yayissales0108@gmail.com
• Flexible Pickup Arrangements: We'll work with you to find a convenient day/time.
• Save on Shipping: No delivery fees—just pick up and go!

• 5 Days Health Guarantee
• 100% Satisfaction Guarantee

RETURNS

~ We want you to be completely satisfied with your purchase from Yayi’s Sales

ELEGIBILITY

~ To be eligible for a return, the following conditions must be met:

• The item must be in its original condition including all original packaging, tag and accessories
• The return must be initiated within 7 days from the date of purchase
• Proof of purchase, such as receipt or order confirmation

NON-RETURNABLE ITEMS

~ Certain items are not eligible for return, including:

• Items that have been used, damage, altered
• Items with discounts

RETURN PROCESS

• To initiate a return, please follow these steps
• Contact our customer service team at yayissales0108@gmail.com to inform them of your intention to return an item
• Provide your order number, details about the item you wish to return and the reason for the return
• Our customer service team will contact you with additional instructions
• Live animals cannot be returned for any reason; however, we offer a 5-day health guarantee
• If your animal becomes ill within 5 days of receiving it, contact us immediately and we will provide a replacement animal of the same species, subject to availability or store credit, at our discretion

If you have any questions about this Return Policy, please contact us