Perfect for crested geckos, other reptiles, amphibians and more.
Climbing Leaf Decor
PROCESSING TIME
~ Orders are processed within 2–3 business days after payment confirmation.
SHIPPING METHOD
~ We ship via trusted carriers (e.g., USPS, UPS, FedEx) to ensure safe and timely delivery.
SHIPPING RATES
~ Flat Rate of $9.00 or
~ Free Shipping in orders over $50DELIVERY TIME
~ Standard delivery: 3–5 business days (depending on location).
PACKAGING
~ All products are carefully packaged to ensure they arrive in excellent condition.
~ Fragile items are shipped with protective materials to prevent damage.
TRACKING
~ Customers receive a tracking number once the order has shipped.
~ Tracking updates are available through the carrier’s website.
SHIPPING RESTRICTIONS
~ We currently ship within the United States.
DAMAGED OR LOST PACKAGES
~ If a package arrives damaged, please contact us within 24 hours with photos.
~ Lost packages will be investigated with the carrier, and replacements or refunds will be issued when appropriate.
CUSTOMER RESPONSABILITIES
~ Ensure the correct shipping address is provided at checkout.
QUESTION
~ Feel free to contacts us at yayissales0108@gmail.comAt Yayi’s Sales, we offer a convenient local pick-up option for customers who prefer to collect their Crested Geckos/Reptile Supplies in person. This ensures safe transfer and minimizes shipping risks.
LOCATION
~ Pick up is available in Marietta, GA 30064
~ Exact address will be provided after purchase confirmation.
SCHEDULING
~ Pick-ups must be scheduled in advance.
~ Appointments are available Monday–Saturday.
~ Customers will be contacted within 24 business hours to arrange a suitable time.
REQUIREMENTS
~ Order Number/Invoice must be presented at the time of pick up.
~ Customers must arrive at the agreed time to ensure smooth handoff.
~ Animals must be collected within 7 days of purchase unless otherwise arranged.
TERMS
~ Pick up is free of charge.
~ LAG applies to all pick-ups. (LIVE ANIMALS ONLY)
~ If a customer fails to show up without notice, the order may be canceled and subject to a restocking fee.
NOTE:
Use Coupon Code PICKUP at Check Out for Free Shipping (PICK UP ONLY)
Yayi’s Sales is committed to safe, professional, and transparent practices. Our pick-up option provides peace of mind and flexibility for local customers.
At Yayi’s Sales, we value customer satisfaction and strive to provide high-quality products. We accept returns on eligible items under the following conditions:
ELEGIBLE ITEMS
~ Supplies, accessories, and merchandise.
~ Items must be unused, in original packaging, and in resalable condition.
RETURN WINDOW
~ Returns must be requested within 15 days of delivery.
~ Proof of purchase (receipt or order confirmation) is required.
CONDITIONS
~ Customers are responsible for return shipping costs unless the item is defective or incorrect.
~ Returned items will be inspected before a refund or exchange is issued.
~ Refunds will be processed to the original payment method within 10 business days after approval.
NON-RETURNABLE ITEMS
~ Used or damaged products.
~ Clearance or final sale items.
RESOLUTION OPTIONS
~ Refund: Issued to the original payment method.
~ Exchange: Replacement product of equal value.
~ Store Credit: Applied to future purchases.
Yayi’s Sales is committed to transparency and professionalism. Our Returns Policy ensures fairness and customer satisfaction.